The legendary New York Times bestselling tale of top-down change for anyone trying to navigate today's uncertain business seas.
When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and responsibility for their actions. The slogan on board became "It's your ship," and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it? Against the backdrop of today's United States Navy, Abrashoff shares his secrets of successful management including:
See the ship through the eyes of the crew: By soliciting a sailor's suggestions, Abrashoff drastically reduced tedious chores that provided little additional value.
Communicate, communicate, communicate: The more Abrashoff communicated the plan, the better the crew's performance. His crew eventually started calling him "Megaphone Mike," since they heard from him so often.
Product details
Publisher : Grand Central Publishing; 10th Anniversary Revised & Updated edition (October 9, 2012)
Language : English
Hardcover : 240 pages
ISBN-10 : 145552302X
ISBN-13 : 978-1455523023
Item Weight : 15.3 ounces
Dimensions : 6.35 x 1.01 x 9.3 inches
Best Sellers Rank: #8,219 in Books (See Top 100 in Books)
#8 in Naval Military History
#103 in Business Management (Books)
#152 in Leadership & Motivation
Customer Reviews: 4.7
4,182 ratings
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